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Gurgaon,
Haryana, India - Delhi NCR City
Gurgaon News - 2004
The India ITES-BPO Strategy Summit 2004
It is expected to be the most significant ITES-BPO conclave to be held
in India in the recent times. NASSCOM’s Sixth ITES-BPO strategy
event is expected to provide a distinctive voice to the country’s
high growth industry.
The Summit, slated for June, 2004, is recognition of the expanding
importance of the Indian ITES-BPO sector and it’s rapidly enhancing
contribution to the overall IT industry in the country.
The global offshore outsourcing wave, which is expected gather momentum
over the next few years, will witness the emergence of India as a major
ITES-BPO hub. Already a large number of global companies have either
set up captive offshore outsourcing facilities in India or have partnered
with third-party service providers outsourcing processes.
The Strategy Summit 2004 is aimed at creating greater global awareness
about India’s edge in the ITES-BPO market and at strengthening
the country’s position as a secure and avant garde services back
office for the world’s process and services requirements.
The ITES-BPO Summit 2004, a two-day event, will focus on operational
excellence and strategies for the industry to sustain and enhance its
competitiveness in the global environment.
The conference will also deliberate on:
-
the best practices in the business and consolidation
strategies for Indian ITES-BPO companies
-
the technologies being deployed by the sector
-
the telecom infrastructure available to the industry
and the edge it gives service providers
-
the learnings of ITES-BPO companies that have managed
to lower their costs through the use of relevant infrastructure
-
the issue of Information Security and its importance
for the ITES-BPO industry going forward
-
the human resource challenges facing the ITES-BPO
industry and how they can be managed. The focus here will be on areas
such as hiring, retention and reskilling strategies of companies
The ITES-BPO Strategy Summit 2004 is expected to bring together the
key thought leaders, industry captains VCs, customers, business analysts
and Government decision makers under one roof, enabling the creation
of a strategic Road Map for Indian ITES-BPO firms.
The conference will bring the following benefits to participants:
-
B2B networking for ITES-BPO companies
-
An insight into the latest trends and issues defining
the global and Indian ITES-BPO industries
-
Insights on strategies and key building blocks
for the industry
-
An exposure to Panel Discussions, Industry Round
Tables, breakfast forums that will debate the significant issues and
challenges facing the sector such as quality, HR development, infrastructure
management, domestic BPO and telecom infrastructure
-
Insight on research undertaken by business intelligence
majors on the global and Indian ITES-BPO markets
-
An glimpse into industry rankings; information
on the leaders
-
An ITES-BPO Xpo, showcasing the strengths of the
sector
Business News of Gurgaon
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