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Gurgaon, Haryana, India - Delhi NCR City Gurgaon Business - Doing Business in India Dealer Locators The dealer locator service refers to locating multiple retail, customer service, or repair locations. The Working Using state-of-the-art call management system that can be completely customized to fit customers' needs, the decision tree branching, on-screen prompting, and pop-up help allow the call centers to easily service all the dealer locate requests. The system maintains a database of all the points of distribution and direct callers to the nearest stores. The service provides information based on zip code such as: The closest store locations Of course, this locator service can be based on criteria other than just location if the information made available, such as product stock, etc. The callers may be tracked and reported for demographic purposes, or used to generate mailing lists and labels. The inbound call centers have the ability to maintain a national database of all the stores and locations. Polite and friendly Customer Service Representatives (CSR's) are available 24 hours to direct the callers offering locator services by zip code or customized criteria. If the customer needs a locator service based on different criteria (such as area code or city), it can be customized as per the specifications. By combining the dealer locate services with order entry and information request and fulfillment services, a complete customized front end can be created to handle all the customers' calls. The client service and sales representatives constantly work to determine the most effective script to handle the calls. Web Directory, Yellow Pages, Gurgaon Real Estate & Business News of Gurgaon |
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