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What's New
Tata Motors, India’s second
largest manufacturer of vehicles, is moving ahead with its plan to produce
a Rs
1-lakh car
Gurgaon, Haryana, India - Delhi NCR City
Gurgaon Business - Doing Business in India
CRM Solutions
Customer Relationship Management (CRM) solutions facilitate firms to create the customer relationship needed to uncover new business opportunities and enhance client service.
Core Competencies
The solutions are designed to provide the knowledge needed to develop
effective customer strategies and maximize customer profitability .
CRM solutions deliver the robust functionality needed to achieve maximum
return on customer relationships. Giving accurate and timely information
is of extreme significance to call center operations. CRM solutions
are ideally suited for call centers. These solutions have increased
the productivity of CSRs while providing a reliable presentation of
their critical product and customer information.
The CRM software has the power and flexibility to manage virtually any call center operation, no matter how large or small. Starting with database and development tools , the software contains a CRM application including telephony and web integration and a complete call center phone system.
Advantages of CRM Solutions :
-
Customer Service and Care
-
Screen pop with DNIS and ANI
-
Predictive dialing/auto dialing
-
Remote agent support
-
Customization and integration
-
Literature fulfillment
-
Development toolkit
-
Follow-up date call backs
-
Multiple blended campaigns
-
Online Surveys
-
Call history
-
Contact management
-
System and agent monitoring
-
Data import/export
-
Appointment scheduling
-
Help Desk Applications
Act NOW before your competitor does
www.yourcompany.com
Special Advertising Packages available for Real Estate Dealers, Call Centres, BPO & Software Companies
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"Sell
your Goods Online for Free" Interested in selling your goods in India or want to export to other countries? Get in touch with us - we can help you to market your products. All at absolutely Zero Cost to you. For details, Email Now! |
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